Focus: Housekeeping; Help folks keep their work areas tidy

Like most supervisors, you might sometimes get frustrated by the condition of your crew members’ workstations. Some folks keep their work areas tidy, but other staffers’ workspaces are almost always cluttered and disorganized.

The problem is that clutter and disorganization can lead to severe injuries such as slips, trips and falls; sprains and strains; cuts and lacerations; and even debilitating burns. Remember: 100% of injuries caused by poor housekeeping are preventable.

The challenge is to make sure people know how to keep their work areas clean and organized.

One of the most important steps in addressing potential housekeeping hazards is to establish clear expectations and guidelines. Make sure everyone is aware of his or her housekeeping responsibilities.

Provide crew members with written rules and checklists that spell out formal protocols for cleaning. Bonus: Written procedures and rules help standardize practices and provide clear instructions for everyone.

Of course, staff members won’t maintain an orderly workstation if they don’t have the tools needed to do so. Let everyone know where they can locate cleaning tools and supplies, and have those supplies replenished as often as needed.

Build extra time into the schedule for staffers to tidy their workstations, organize work materials and dispose of waste. Verify that staff members know where to get rid of trash and other waste materials, keeping in mind that dangerous chemicals must be discarded in closed containers approved for hazardous waste disposal.

Also encourage people to clean up spills and clutter right away. They should know that it’s best to immediately dispose of items rather than wait until the end of the shift, because the spill or clutter could create a slip-and-fall hazard.

Back up your training and support with regular inspections and audits. Periodically walk through the work area looking for clutter. If a crew member’s workstation is a mess, tell him or her to clean it up right away. If the person continues to disregard housekeeping protocols, institute disciplinary measures to make sure every crew member understands that you’re deadly serious about housekeeping safety.

(From the April 21, 2025, issue of Safety Alert for Supervisors. To start your no-obligation trial subscription to the publication right now, please click here.)